SHIPPING & RETURNS
Orders are shipped via United Parcel Service (UPS) Ground or Federal Express (FedEx). Flourish and Flow Organic is proud to offer FREE shipping to customers in the continental United States (U.S.) via UPS Ground or FedEx on orders of $40 or more. This offer is valid only on orders that include $40 or more worth of goods (not including taxes). By law, flammable items are not permitted to ship by air.
Domestic orders within the continental United States are usually shipped within three (3) to five (5) business days after being received. Domestic orders within the continental United States are expected to arrive within two (2) to ten (10) business days from ship date, depending on your location.
Shipping – International
At this time, Flourish and Flow Organic only offers shipping within the continental United States. Flourish and Flow Organic is looking to expand its international shipping capabilities in the future.
Orders may not be cancelled once placed. If your order is shipping to an incorrect address or contains an error, please reach out to our Customer Service team as soon as possible via email.
Unfortunately, Flourish and Flow Organic is unable to accept returns of items purchased, with the exception of damaged and defective goods. If an item arrives damaged or defective, please reach out to Flourish and Flow Organic.
Flourish and Flow Organic will issue refunds or exchanges on a case-by-case basis. The return and/or exchange request will be processed as soon as possible. If accepted, most returns and/or exchanges are processed within five (5) to seven (7) business days.